For months, customers at the Forest Glen Annex commissary in Silver Spring, Maryland, have asked: When will our commissary reopen?
Officials saw an 18% rise in MST-related requests last year after targeted efforts to encourage filing and reform the claims process.
The cap for credentialing reimbursements through the Army program will drop from $4,000 to $2,000 in coming months.
The USAA analysis found that surveyed troops' bank accounts also showed signs of the effects of inflation.
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